Product Maintenance and Support

Infosys SCM service capabilities provide a comprehensive framework for effectively managing the maintenance and production support activities of applications. Our offshore development and support model delivers cost benefits by providing maintenance and support services.

Production support services include:

• 24x7 production support
• All request resolutions are driven by pre-agreed SLAs, ensuring world-class quality and predictability

The service lines that comprise the product maintenance service offering are -

• Steady State Maintenance
• Production Support
• Help Desk Management
• Keep-It-Running Services

• Supply chain Blogs
• Subscribe to feed
• Request For Services

Blogs

Energy Sector and the Supply Chain

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How to sell nothing?

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Testimonials

Without the help of Infosys, we would have had to postpone large projects for years. We would...

 

- Terry Morgan, CIO and Senior VP, IT Food Lion
December 2004

 

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Events

Oracle OpenWorld 2008, San Francisco - Infosys, an Elite sponsor

 

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