Case Study

Herbalife streamlines organizational processes through Oracle implementation

The client

Herbalife is one of the largest premier health and well-being companies headquartered in Southern California, US and has retail sales over 1.3 billion dollars.


Herbalife had periodic new product releases and there was a need for an efficient tool to predict demand for new products. Herbalife also wanted to provide a single platform for supply chain planning across product categories, enable system-driven accounting and booking from sub-ledgers to general ledger globally, and migrate to a cost-effective Linux operating system from the existing HP UNIX platform.

Herbalife already had Oracle ERP Release 11.0.3 Inventory and Planning Modules for its supply chain operations and Oracle ERP Release 11i financial modules of GL, AP and FA, implemented by Infosys. Herbalife partnered with Infosys for implementing Oracle Applications R11.5.9.

Our solution

The Infosys approach to implement the Oracle Application R11.5.9 reduced process complexities and achieved process efficiencies for Herbalife. This resulted in better supply chain planning, which in turn reduced stockouts and improved inventory turns. Infosys also improved the efficiencies of warehouse operations through automation by RF devices in key European warehouses.

Migration from HP UNIX to Linux (for both applications and database) was a challenge, which was made simpler by the Infosys approach. The latter helped in reducing the system’s maintenance cost for Herbalife. Infosys upgraded existing interfaces in existing Oracle 11.0.3 system to seamlessly integrate with legacy systems.


Our solution helped Herbalife in adhering to uniform practices for supply chain planning and procurement. It also enabled system-driven accounting globally by setting up a multi-organization environment with each country having its own charts of accounts. Overall, Infosys streamlined the manufacturing, distribution, procurement, and financial accounting process for Herbalife.

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