A comprehensive training program is a critical success factor for enterprise resource planning (ERP) projects. A process-oriented approach that aligns end-user training programs with implementation objectives enhances the adoption rate of ERP.
A systematic analysis of training needs in an organization is the starting point for an ERP training program. A gap analysis of ‘as-is’ and ‘to-be’ skills of end users for business enhancement initiatives helps.
The road to package adoption and learning
A checklist to formulate an effective training strategy.
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What is the right time to conduct end-user training in an Oracle implementation?
An end-user training program conducted during the user acceptance testing (UAT) phase – when the ERP solution is ready for deployment – provides sufficient time for practice sessions and refresher training, if required.
Nikhil Kumar, Principal Consultant, Enterprise Solutions practice, Infosys
Nikhil has more than 14 years of experience in IT management and business consulting. He has led large Oracle Apps R12/11i implementation programs, multi-country rollouts and upgrade projects across industries. He is involved in ERP product evaluation, program health check audits, go-live readiness assessment, solution consulting, and strategic IT advisory assignments. Nikhil is an Oracle Certified Professional consultant for E-Business Suites 11i Financials. He can be reached at
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