Features and Opinions

Introducing insurance in the age of social media

Online communities foster growth in insurance by eliminating agents and preventing loss of information. In addition, collaboration enhances insurance processes and enables innovative offerings to address interests of the community.

Our expert – Rohit Kaushal, blogs on harnessing data from social networks for deeper customer engagement.

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Social CRM in insurance
Personalized recommendations for efficient claims management helps insurers attract and retain customers.

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Our expert

Rohit Kaushal, Senior Consultant, Oracle practice, Infosys

Rohit Kaushal, Senior Consultant, Oracle practice, Infosys

Rohit has more than five years of experience in application and business consulting, solution design, and project management. He has worked on several engagements, focusing on specialized CRM and Oracle-based products for insurance carriers. Rohit can be reached at

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