Social media is an avenue to influence customers' perception and respond to market trends. Our expert – Karan Chada, makes a business case for integrating social media into the business intelligence strategy, in an article published at CMSWire.
Real-time insight provided by social media intelligence (SMI) helps companies:
Published with the permission of CMSWire
Karan Chadha, Associate Consultant, Oracle Business Intelligence practice, Infosys Limited
Karan provides consulting and presales services at Infosys. He can be reached at
Learn more about our Oracle offerings
The Digital Disruption is Steering Enterprises from Core
Modernization to Delivering Customer Delight: Infosys Research
An Infosys Research Study
Our representative will get in touch with you shortly.