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Melco Crown Entertainment chooses Infosys to build its casino management system

Melco Crown Entertainment chooses Infosys to build its casino management system

Client: Melco Crown Entertainment
Industry: Gaming and Entertainment

Melco Crown Entertainment chose Infosys as their strategic partner to develop their Gaming Entertainment Management System (GEMS), a system which is user-friendly, user-configurable and provides dynamic provisioning to support their operations.

Roger Seshadri, SVP & CIO, Melco Crown Entertainment, discusses the need for a custom-developed casino management system over the existing legacy applications. The new system aims at providing more power to the users through self-servicing options and empowering the marketing teams to offer unique promotions through dynamic provisioning in a changing environment.

Infosys has been chosen for its deep domain knowledge of gaming industry and its ability to leverage the right kind of expertise spread across its global centers.

Melco Crown Entertainment is rapidly expanding in various countries and plans to build a holistic ecosystem comprising core systems such as casino management, slot management, property management, point of sale and ERP. Going forward, the organization plans to leverage newer technologies like location-based services, social media, and big data analytics as well to aid in better customer experience management.

About Melco Crown Entertainment

Melco Crown Entertainment, with its shares listed on the Main Board of The Stock Exchange of Hong Kong Limited (the "Hong Kong Stock Exchange") (SEHK:6883) and its American depositary shares listed on the NASDAQ Global Select Market (Nasdaq:MPEL), is a developer and, through licensed subsidiaries, operator of casino gaming and entertainment casino resort facilities in Asia.

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