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How the ‘Digital Home’ is driving proactive engagement with Belgacom’s customers

How the ‘Digital Home’ is driving proactive engagement with Belgacom’s customers

Client: Belgacom

Industry: Communications Services

Ivo Cools (CIO, Belgacom) explains how the ‘Digital Home’ transformation program is about proactively delivering services and facilities to customers anywhere on any device. This requires high volume data collection and analysis to understand consumption patterns and changing user preferences.

Learn more about our Communications Services

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