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About Us

How we squeezed a bank into a mobile

We delivered the technology for a telecom provider to launch a mobile wallet service in India. See cashless payments on the move.

How we squeezed a bank into a mobile

The problem

Deliver the technology for a telecom provider to launch a mobile wallet service for cashless payments in India

Why is this a significant problem?

  • In India, 60 percent of the population is unbanked and relies on cash transactions
  • For every 10 lakh of its population, USA has 1,390 ATMs while India has only 98 ATMs for the same number
  • But, over half of India has a mobile phone – an ubiquitous channel for money transfers

Why is the problem challenging?

  • The mobile wallet experience must work on all devices – even basic phones
  • Wallet security must be foolproof to ensure customers appreciate it’s a proven reality, not just a concept

The solution

  • Our software engineers built a scalable m-commerce platform on Cloud to support 3500 transactions/sec
  • A context-aware menu card was coded to be served over the USSD session
  • The menu card senses the phone model and serves screen-appropriate content
  • USSD protocol also supports an MPIN for secure transfers with a session validity of just 2 minutes

The impact

The mobile wallet launched in early 2012 has 8 million customers across 800 Indian locations – transferring money when and where it’s most needed.

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