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About Us

When warnings can make a life-saving difference

In 2009, a bushfire disaster – when people were not alerted – left 173 dead, 414 injured, 2,000 homes destroyed, and 7,300 people displaced in Australia. We swore to never let that happen again.

When warnings can make a life-saving difference

The problem

Build a National Emergency Warning System for use across Australia

Why is this a significant problem?

  • In 2009, a bushfire disaster left 173 dead, 414 injured, 2,000 homes destroyed, and 7,300 people displaced in Australia
  • There are 50,000 bushfires in Australia every year

Why is the problem challenging?

  • SMS alerts are ineffective in areas with poor mobile network
  • Large-scale emergency warning through landline calls is nascent
  • Load balancing over parallel carrier binds on legacy systems, and does not deliver more than 70 percent availability

The solution

  • Our solution architects and software engineers jointly solved the problem
  • Our solution architects built a carrier solution leveraging 128 parallel binds (as against the conventional 8 binds) to deliver SMS and landline call alerts
  • Our software engineers built the alerting application with bind load balancing intelligence and 99.5 percent availability
  • Integration with all major carriers ensuring coverage to itinerants in emergency areas
  • Guaranteed delivery of 500 SMS alerts and 1,000 landline calls/second for 38 concurrent campaigns to 50,000+ recipients

The impact

Today, this system has sent over 7.7 million alerts, in 1,444 emergency situations to those affected by natural disasters, saving lives and homes in all 8 jurisdictions of Australia.

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