Faced with multiple challenges because of changing market, increasing competition and ever increasing consumer demands in Netherlands, Essent was looking for a partner that who could provide stable delivery and they found that in Infosys. Hardy Seinhorst, Information Manager B2C believes that Infosys can help Essent increase its ability to support the business in a very flexible way.
McCamish Systems (now an Infosys BPO subsidiary) turned to Infosys experts to develop and implement a scalable, best-of-breed Business Process Management (BPM) platform. This enabled the client to process change requests for multiple clients using a single instance of the software and common process components. The agile solution automated several manual processes, reducing processing time. The average call handling time went down by 80 percent.
A global bank with a large and federated IT structure wanted to adopt agile and DevOps practices to gain true business value through faster feature releases, better service quality and cost optimization.
A global telecommunications retailer wanted to accelerate the release of product features within its Oracle-based program that was being used to reduce cost and improve on-shelf product availability.
An US-based multinational technology conglomerate wanted to increase their release frequency and reduce time-to-market. The objective was to deliver business value faster and improve customer experience without affecting system quality and availability.
A leading global loyalty, analytics and marketing management company providing programs and platforms to over 500 enterprises serving more than 300 million customers wanted to reduce time-to-market and improve ROI with reliable, stable and scalable services.
A US-based media company wanted to transform their DOTCOM portfolio comprising 5 product groups from a legacy system to cutting-edge open source architecture to reduce time-to-market and increase business flexibility.
A leading US-based upscale fashion retailer wanted to improve time-to-market by upgrading their e-commerce platform comprising of 40+ applications. Despite using agile for application development, they faced several challenges in application resilience, reliability and performance as the frequency of releases increased.
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