When the Australian bushfires impacted lives, those affected could begin a renewed life much faster owing to the way Australia delivered its citizen services. By facially verifying citizens within minutes, providing financial assistance to them in their bank account rapidly, and enabling authorisations to banks to recreate their identity without much wait times. This is just the beginning of what the new face of governement will be: smart, simple and personalised.
Australia is leading the way in transforming public services: applications that are unified, interactions that are defined by intelligence, and access that is seamless – all with accelerated outcomes. This vision is being driven by Hon. Stuart Robert MP, Minister for Government Services, Australia, Minister of National Disability Insurance Scheme. At Confluence, the leader shared insights into the journey: from new structures to new standards.
It's important though that as we deliver on our technology commitments, we can't lose sight of the fact that when it comes to government, the acceleration in tech is all about delivering outcomes for Australians.