Industry Offerings

IT and Enterprise Agility

As a Telecommunications Service Provider, you are faced with excessive competition from new market players who are very nimble and aggressive in their go-to-market approach. You are challenged with a delivery methodology largely based on waterfall with large and rigid IT release management cycles.

Additionally, you have grown in the last decade largely through acquisitions. Many of those acquisitions have not been fully integrated into your enterprise IT stack which has created manual interfaces and work flows.

These factors causes delays when you want to launch new services or promotions in the market place. The IT and Enterprise Agility offerings will help you to improve speed to market of products and services by rationalizing applications, streamline SDLC processes and optimize solution delivery methodology with Agile and DevOps principles and operating models.

Our Offering

Our IT and Enterprise Agility offering will assess delivery processes, define IT strategy and develop an appropriate Operating Model to accelerate speed to market. This will be followed by pilot execution, organization change management and enterprise roll-out.

Infosys Consulting has developed a playbook for helping clients to improve IT and Enterprise agility by working with both business and IT stakeholders. We have created a blueprint that includes an IT strategy diagnostics framework and tools, templates for SDLC process analysis and modelling, tools assessment and design of organizational structures. For organizations geared up for DevOps, we have a cloud-based environment in place that will be used to enable you to adopt this methodology quickly and with very low cost.

Our overall approach is based on rapid prototyping, feedback loop and organization redesign leveraging Design Thinking to improve collaboration between business and IT stakeholders.

The key benefits that you will realize from this offering includes:

  • Optimal IT cost structure
  • Faster time to market
  • Improved Business and IT alignment
  • Increased customer satisfaction

Offering Owner

Roger Gibson Mandeep Kwatra, Managing Partner, Telecommunications Industry,

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