High-Tech Trends and Challenges 1. ERP Transformation Fatigue Pressure to adapt quickly The demand for operational excellence along with fast-evolving technologies is forcing companies to adopt new solutions at a faster rate. Read more Infosys Consulting leverages improved monitoring and visualization capabilities for operations. Organizations benefit from remote and real-time visibility, faster and informed decision-making and reduced waste during operations. Need for data-driven insights As the proliferation of Big Data increases, organizations are struggling to identify key metrics that need to be measured and to analyze these for better insights. We use superior data aggregation and analytics to ensure flexible and simplified architecture. Further, analytics can be easily leveraged for data sets that were previously too large to process. Challenges of automation New advancements in automation pose significant questions about tasks that can be performed by systems and those that need human personnel across an organization. Our enhanced workflow flexibility and integration with back-end systems allows companies to fully automate repetitive business process as well as identify automation opportunities within dynamic workflows that were previously viewed as custom or variable for automation. 2. User-centric digital solutions Enhance the digital experience Business to customer (B2C) companies have raised the standards for managing all customer touch points with a brand, thereby forcing companies to either keep pace with increasing user expectations or lose their edge. Read more Infosys Consulting leverages Design Thinking with a clickable prototype for stakeholders to understand user expectations and design the initial user experience within a single workshop for rapid feedback and deployment. Improve the mobile experience With the increasing use of mobility and enterprise mobility solutions, organizations need a holistic strategy that delivers mobile functionalities across a variety of devices along with a superior experience in a fast, efficient and cost-effective manner. Our digital strategy lays the foundation for proactive and reactive functional deployments in micro-services with reusable components for all types of devices. Drive stakeholder loyalty An increasing percentage of an organization’s portfolio of technology projects is externally focused, making it critical to ensure a positive experience for customers as well as employees. We conduct extensive user research to help organizations meet and exceed standards for the best user experience. A user-centric approach helps us design solutions from the user’s perspective and address situations that are relevant to them. 3. Multiple business and operating models required to work together Enhance project management As transactional and experiential expectations merge, organizations that want to succeed need to deliver projects at faster speed and lower cost with an improved user-experience while ensuring post-implementation support. Read more Infosys Consulting leverages Agile and DevOps to help bi-modal organizations easily identify ideal solutions and accelerate project execution with optimal efficiency. Innovation with new business models As companies look for growth opportunities, they tend to shift from being product-based organizations towards software and services. However, progressing from this vision to actual execution creates a variety of challenges for existing operating models. The customer’s willingness to pay for better software and services allows businesses to achieve faster top-line growth and create new revenue streams. Infosys Consulting helps you understand the factors within your operating model that drive the success of each offering. Optimize product lifecycle Manufacturing companies are under pressure to launch new products flexibly and with faster time-to-market. This can create trade-offs within the lifecycle resulting in low quality and negative impact to sales and margins. Infosys Consulting helps you understand complex product development, thereby enabling you to identify the business impact and the drivers of success when choosing an optimal solution. 4. Internet of Things (IoT) and connected products/systems New models are disrupting market share The rise in the number of connected things is affecting feature differentiation as well as pricing and monetization models. Organizations that previously benefited from the absence of new business models are struggling to retain their position as these models are being quickly adopted by new players and disrupting the market share landscape. Read more Infosys Consulting Internet of Things (IoT) enabled business models helps you create innovative value proposition and interaction models as well as unique pricing and monetization models that encourage customer willingness to pay across all segments. Realign the supply chain As data becomes prolific and feature enhancements shift from being hardware-centric to software-centric, the digital supply chain is becoming complex and costly to manage. Infosys Consulting leverages its industry experience in understanding the challenges of complex supply chains. Our offerings are designed to address these challenges and improve visibility and modelling, thereby optimizing supply chains. Create an insight-driven strategy Companies need to frequently update their business strategies to keep pace with the increasing speed of information flow. To do this, they need faster insights. As organizations create more strategies, enabling data-driven decision-making becomes critical to ensuring success. Infosys Consulting leverages advanced technology to gather data, apply analytics and generate insights, allowing internal stakeholders to run complex correlations and root cause analyses for their businesses. Our robust architecture and data science guidance helps organizations make confident and strategic decisions.