Industry Offering


To ensure customers experience a brand, not a channel within a brand, Retailers around the globe are exploring & experimenting with various ideas, functionalities, and technology. Retailers are making operational changes to meet customer expectations but continue to face few key challenges:

  • Delivering consistent brand experience
  • Managing and Syndicating item content
  • Single view of customer
  • Inventory Visibility
  • Order Management across channels

Our Offering

We understand the complexity of changing customer expectations & behaviors and their impact on the business of retail.

Infosys, with its proven record of leading and delivering numerous Omni-channel transformational engagements, brings innovating thinking to retailers seeking to deliver consistent and profitable brand experiences.

Offering Owner

Seth Lively Seth Lively, Associate Partner,

Hirak H. Patel Hirak H. Patel, Senior Principal,

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