Schedules to the Financial Statements for the year ended March 31, 201


16.2.9. Segment reporting

The Company’s operations predominantly relate to providing end-to-end business solutions that leverage technology, thereby enabling clients to enhance business performance. These solutions are delivered to customers globally operating in various industry segments. Accordingly, revenues represented along industry classes comprise the primary basis of segmental information set out in these financial statements. Secondary segmental reporting is performed on the basis of the geographical location of customers.

The accounting principles consistently used in the preparation of the financial statements are also consistently applied to record income and expenditure in individual segments. These are as set out in the significant accounting policies.

Industry segments at the Company are primarily financial services comprising customers providing banking, finance and insurance services; manufacturing companies; companies in the telecommunications and the retail industries; and others such as utilities, transportation and logistics companies.

Income and direct expenses in relation to segments is categorized based on items that are individually identifiable to that segment, while the remainder of the costs are categorized in relation to the associated turnover of the segment.

Certain expenses such as depreciation, which form a significant component of total expenses, are not specifically allocable to specific segments as the underlying services are used interchangeably. The Company believes that it is not practical to provide segment disclosures relating to those costs and expenses, and accordingly these expenses are separately disclosed as ‘unallocated’ and directly charged against total income.

Fixed assets used in the Company’s business or liabilities contracted have not been identified to any of the reportable segments, as the fixed assets and services are used interchangeably between segments. Accordingly, no disclosure relating to total segment assets and liabilities are made.

Customer relationships are driven based on the location of the respective client. North America comprises the United States of America, Canada and Mexico; Europe includes continental Europe (both east and west), Ireland and the United Kingdom; and the Rest of the World comprises all other places except those mentioned above and India.

Geographical revenues are segregated based on the location of the customer who is invoiced or in relation to which the revenue is otherwise recognized.

Industry Segments

For the years ended March 31, 2011 and March 31, 2010 :

in Rupee Symbol

Financial services

Manufacturing

Telecom

Retail

Others

Total

Revenues

1,69,22,25,290

1,51,15,33,446

33,59,06,719

1,77,55,71,722

3,09,67,58,345

8,41,19,95,522

68,95,57,919

1,05,40,41,784

43,16,09,381

54,45,84,652

1,92,21,27,921

4,64,19,21,657

Identifiable operating expenses

88,10,67,428

69,22,07,314

13,84,55,443

86,28,56,567

1,69,30,45,408

4,26,76,32,160

32,95,93,900

57,72,00,480

15,95,96,511

26,20,92,788

95,67,01,262

2,28,51,84,941

Allocated expenses

56,30,16,985

50,28,99,353

11,17,58,871

59,07,47,015

1,03,03,16,446

2,79,87,38,671

31,98,24,533

48,88,76,150

20,01,85,169

25,25,84,340

89,15,04,030

2,15,29,74,222

Segmental operating income

24,81,40,877

31,64,26,779

8,56,92,405

32,19,68,140

37,33,96,490

1,34,56,24,690

4,01,39,486

(1,20,34,846)

7,18,27,701

2,99,07,524

7,39,22,629

20,37,62,494

Unallocable expenses

97,97,540

90,49,810

Operating income

1,33,58,27,151

19,47,12,684

Other income, net

1,05,62,078

(64,16,783)

Net profit before taxes

1,34,63,89,228

18,82,95,901

Income taxes

56,27,51,631

(85,71,92,157)

Net profit after taxes

78,36,37,597

1,04,54,88,058

Geographic Segments

For the years ended March 31, 2011 and March 31, 2010 :

in Rupee Symbol

North America

Europe

India

Rest of the World

Total

Revenues

6,50,45,43,103

1,75,52,19,562

10,72,49,971

4,49,82,885

8,41,19,95,522

3,15,95,24,702

1,46,08,03,219

–

2,15,93,737

4,64,19,21,658

Identifiable operating expenses

3,36,31,43,890

80,30,27,558

6,72,84,150

3,41,76,563

4,26,76,32,160

1,58,87,55,840

67,36,79,138

39,73,140

1,87,76,823

2,28,51,84,941

Allocated expenses

2,16,41,13,886

58,39,75,687

3,56,82,929

1,49,66,168

2,79,87,38,671

1,46,54,22,241

67,75,36,569

–

1,00,15,412

2,15,29,74,222

Segmental operating income

97,72,85,327

36,82,16,317

42,82,892

(41,59,846)

1,34,56,24,690

10,53,46,621

10,95,87,512

(39,73,140)

(71,98,498)

20,37,62,495

Unallocable expenses

97,97,540

90,49,810

Operating income

1,33,58,27,151

19,47,12,685

Other income, net

1,05,62,078

(64,16,783)

Net profit before taxes

1,34,63,89,228

18,82,95,903

Income taxes

56,27,51,631

(85,71,92,157)

Net profit after taxes

78,36,37,597

1,04,54,88,060