Schedules to the financial statements for the year ended December 31, 2010


14.2.11. Segment reporting

The Company’s operations predominantly relate to providing end-to-end business solutions that leverage technology thereby enabling clients to enhance business performance. These solutions are delivered to customers globally operating in various industry segments. Accordingly, revenues represented along industry classes comprise the primary basis of segmental information set out in these financial statements. Secondary segmental reporting is performed on the basis of the geographical location of customers.

The accounting principles consistently used in the preparation of the financial statements are also consistently applied to record income and expenditure in individual segments. These are as set out in the significant accounting policies.

Industry segments at the Company are primarily financial services comprising customers providing banking, finance and insurance services; manufacturing companies; companies in the telecommunications and the retail industries; and others such as utilities, transportation and logistics companies.

Income and direct expenses in relation to segments is categorized based on items that are individually identifiable to that segment, while the remainder of the costs are categorized in relation to the associated turnover of the segment. Certain expenses such as depreciation, which form a significant component of total expenses, are not specifically allocable to specific segments as the underlying services are used interchangeably. The Company believes that it is not practical to provide segment disclosures relating to those costs and expenses, and accordingly these expenses are separately disclosed as ‘unallocated’ and directly charged against total income.

Fixed assets used in the Company’s business or liabilities contracted have not been identified to any of the reportable segments, as the fixed assets and services are used interchangeably between segments. Accordingly, no disclosure relating to total segment assets and liabilities are made.

Customer relationships are driven based on the location of the respective client. North America comprises the United States of America, Canada and Mexico; Europe includes continental Europe (both the east and the west), Ireland and the United Kingdom; and the Rest of the World comprising all other places except, those mentioned above and India.

Geographical revenues are segregated based on the location of the customer who is invoiced or in relation to which the revenue is otherwise recognized.

Industry segments

For the year ended December 31, 2010 and December 31, 2009 :

in Rupee Symbol

Financial services

Manufacturing

Telecom

Retail

Others

Total

Revenues

48,03,37,679

17,18,77,768

2,35,39,808

21,45,06,749

1,28,85,066

90,31,47,070

39,39,59,137

9,21,84,633

85,52,525

12,48,84,815

3,30,27,367

65,26,08,476

Identifiable operating expenses

28,71,00,326

8,07,86,393

1,44,85,798

12,59,98,761

76,38,655

51,60,09,933

20,82,46,931

3,77,16,481

31,60,651

4,92,69,561

1,28,52,065

31,12,45,689

Allocated expenses

19,19,43,176

6,86,82,442

94,06,519

8,57,17,004

51,48,879

36,08,98,019

13,69,55,270

3,21,82,117

30,26,708

4,40,76,614

1,16,64,987

22,79,05,697

Segmental operating income

12,94,177

2,24,08,933

(3,52,509)

27,90,984

97,533

2,62,39,117

4,87,56,935

2,22,86,035

23,65,166

3,15,38,639

85,10,314

11,34,57,090

Unallocable expenses

4,33,13,894

5,39,04,366

Operating income

(1,70,74,777)

5,95,52,724

Other income, net

(15,05,495)

(82,55,672)

Net profit before taxes

(1,85,80,272)

5,12,97,052

Income taxes

2,26,23,388

2,54,53,293

Net profit after taxes

(4,12,03,660)

2,58,43,759

Geographic segments

For the year ended December 31, 2010 and December 31, 2009 :

in Rupee Symbol

North America

Europe

India

Rest of the World

Total

Revenues

75,71,31,992

2,06,40,041

12,53,75,037

90,31,47,070

58,47,05,389

3,00,89,205

3,78,13,882

65,26,08,476

Identifiable operating expenses

43,61,09,423

1,62,39,613

6,36,60,898

51,60,09,933

27,70,93,777

1,18,67,992

2,22,83,921

31,12,45,689

Allocated expenses

30,25,50,321

82,47,771

5,00,99,927

36,08,98,019

20,41,98,565

1,04,75,087

1,32,32,046

22,79,05,697

Segmental operating income

1,84,72,248

(38,47,343)

1,16,14,212

2,62,39,117

10,34,13,048

77,46,127

22,97,915

11,34,57,090

Unallocable expenses

4,33,13,894

5,39,04,366

Operating income

(1,70,74,777)

5,95,52,724

Other income, net

(15,05,495)

(82,55,672)

Net profit before taxes

(1,85,80,272)

5,12,97,052

Income taxes

2,26,23,388

2,54,53,293

Net profit after taxes

(4,12,03,659)

2,58,43,759