Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.

At Infosys, we assure that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people.

Role

In the role of Technology Lead, you will interface with key stakeholders and apply your technical proficiency across different stages of the Infrastructure/Service Life Cycle including Requirements Elicitation, Application Architecture definition and Design. You will play an important role in creating the high-level design artifacts in high quality, lead validation for all types of testing and support activities related to implementation, transition, and transformation.
Overall, this mainly aims for transformation projects but includes transition activities too. You will be part of a learning culture, where teamwork and collaboration are encouraged, excellence is rewarded, and diversity is respected and valued.

Based on available standard IT building blocks from the global Infosys portfolio we design and implement solutions for our customers. Based on the customer input there might be requirements to enhance the global portfolio – it is your role to connect this and drive portfolio adoption within the global Infosys workplace community.

The focus of this role is leading the development and definition of corporate strategies and architectures for the workplace solutions to provide automation and provisioning processes. While different project-phases workshops, design reviews and presentations with architects, service managers and key stakeholders from business departments are required to ensure integration and validation.

Responsibilities

  • Leading design/implementation/transformation projects/project-teams for workplace solutions
  • Design and implementation of global overall workplace automation and provisioning architecture for significant reduction in manual efforts – based on available standard IT building blocks from global Infosys portfolio.
  • Design and implementation of the underlying automation and provisioning product/service solution (e.g. ServiceNow) including service architecture and operations processes
  • Design and implement automations for significant reduction in manual efforts
  • 3rd Level support for all the topics
  • Training of L1 and L2 experts
  • Customer consulting on improving / transforming existing workplace automation and provisioning solutions
  • Support transition of existing workplace automation and provisioning environments to global Infosys operations

Required

  • Deploying, managing, and consulting large workplace environments with over 20,000 concurrent users
  • In-depth experience in the automotive and manufacturing industry
  • Solid experience in the field of workplace solutions
  • Good experience with overall workplace automation and provisioning solutions (e.g. ServiceNow)
  • Good project management experience
  • Experience in field of transition and especially transformation activities
  • Experience as product owner incl. agile methods
  • Experience with (business) process management (BPM) and -engineering methods
  • Experience with User Experience (UX) engineering methods
  • Experience in the field of cyber-security controls to ensure secure automation and provisioning solutions

Preferred

  • Leading international projects/project-teams
  • Experience in the field of Microsoft workplace products/services (e.g. SCCM, Intune, Exchange, ActiveDirectory etc.)
  • Product ownership incl. agile methods
  • Programming experience based on PowerShell
  • RESTFul and SOAP
  • Understanding of cloud solutions like AWS and Azure

Personal

Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:

  • High analytical skills
  • A high degree of initiative, flexibility, and motivation
  • High customer orientation
  • High quality awareness
  • Excellent verbal and written communication skills in English and German
  • Intercultural experience

Why Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

All aspects of employment at Infosys are based on merit, competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer.

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