Client: Electricity North West
Paul Geddes, Chief Information Officer, Electricity North West, and Stephanie Trubshaw, Head of Customer Experience at Electricity North West, talk about how Infosys and Microsoft Dynamics solutions helped their organization address customer relationship management (CRM) requirements. This strategic partnership enabled the British electricity distribution network operator to transform their customer care center and engage better with their customers.
Clariant is a leading global specialty chemicals company having around 17,000 employees working worldwide. Their business is organized in four key business areas – catalysis, care chemicals, natural resources, plastics, and coatings. In this video, Paul Mauer, Global Head of CCC Applications, and Manuela Detals, Project Manager - CRM, Group IT Services at Clariant talk about how they partnered with Infosys to implement Microsoft Dynamics CRM to digitally transform the sales processes at Clariant and create more transparency about the sales data and how this transformation helped in their business goals.
Client: Chobani LLC
Industry: Consumer packaged goods
In this video, Jindra Zitek, Chief Information Officer & VP, and Jeremy Bradford, Director, Project Management Office at Chobani LLC, share their views on how Chobani embarked on its digital transformation journey by partnering with Infosys.
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Rene Gries, Head of Technical Marketing; Dr. Oliver Glockner, Head of Business Applications – Anchors & Protection units; and Matthias Ebnetter, Project Manager; share their views on why Hilti chose Infosys and how Infosys partnered with the company for digital transformation.
Client: Darden Restaurants
Chris Chang, Senior Vice President of Technology, Strategy, and Development for Darden Restaurants, speaks about the digital transformation journey Darden Restaurants undertook with Infosys to drive effective communication. This strategic partnership helped Darden engage better with their guests and employees, and share their information across restaurants for personalized service.
Industry: Life Sciences
In this video, Hans Frolich, VP and Head of Global Digital Services – GSK, talks about the organization’s collaboration with Infosys in the digital space. Infosys and GSK together have established a framework that reuses components that have been developed earlier.
Client: Farabi Petrochemicals
Industry: Oil and Gas
Farabi Petrochemicals partnered with Infosys to deploy a flexible, scalable solution based on Microsoft Dynamics AX 2009, reducing total cost of ownership and helping to meet the firm’s business needs.
Client: Kellogg Company
Industry: Food processing
Kellogg selected Infosys to develop and manage K Connect, an enterprise collaboration program that enabled Kellogg to drive deeper employee collaboration across its many regions and businesses, while also improving margins through reduced administrative overheads.
Mercedes-Benz Financial Services USA LLC (MBFS), sought to introduce iPad® among its dealerships to enable quick decision making and faster conversion of prospects into customers. MBFS chose Infosys’ existing point-of-sale application,MBAdvantage with improved functionality by making it accessible on several browsers and Operating Systems in addition to iPad®/ iPhone®. Apart from enabling a technology-based competitive edge for MBFS, this solution resulted in lower costs, increased productivity of the dealer sales team, and better customer experience.
Industry: Consumer Packaged Goods
Global drinks company Diageo turned to Infosys for a pioneering digital marketing platform. Diageo operates in an industry where brand loyalty defines success – increasing the strategic importance of digital marketing. It engaged Infosys to build a centralized digital marketing platform that has enhanced marketing delivery.