The Infosys Knowledge Institute (IKI) helps industry leaders develop a deeper understanding of business and technology trends through compelling thought leadership. Our researchers and subject matter experts provide a fact base that aids decision making on critical business and technology issues.

The Infosys Knowledge Institute was established in 2018 to develop a deeper understanding of business and technology, and how their relationship can create shareholder value. The Knowledge Institute develops insights through primary and secondary research and shares publicly through reports, management journals, articles, and other audio and video media – showcasing our points of view, leading practices, and analysis on industry and technology shifts and trends.

The Knowledge Institute research utilizes industry, functional, and technology expertise, combined with the insight of business leaders. Current research focuses on four strategic themes: digital talent and culture, stakeholder capitalism, platforms, and ecosystems, all in the context of the pervasive impact of the COVID-19 pandemic. The Knowledge Institute also publishes regularly on industry, function, and technology trends. Recent projects have included PLM in the circular economy, systems design, assuring digital trust in manufacturing, explainable AI, and a major report on the future of tennis.

Our offices are located in Dallas, Bangalore, and London, and supported by a global team.


The Infosys Knowledge Institute is led by Jeff Kavanaugh, based in the Dallas office. Together with other senior Infosys leaders, he advises research teams and sets the Knowledge Institute’s editorial agenda, with input from our industry and domain councils, as well as our academic advisors.