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Destination next for travel and hospitality

The travel and hospitality industry has always been and still is an early adopter of technological innovations. However, the changing business scenario and dynamic customer preferences are giving rise to challenges...


Key to reinventing your in-flight retail programme: Exclusivity and convenience

Ancillary services play an important role in the growth of the airline industry. Airlines need to tweak their in-flight retail programme periodically and the focus on enhancing exclusivity and convenience.

Published with the permission of Airlines Passenger Experience Association


In-flight retailing – then, now, and beyond

The concept of in-flight retailing needs to be overhauled with use of latest technology, to not only increase revenue but also improve the quality of the flying experience. Long flights need not be a drag if in-flight retailing can be improvised.

Published with the permission from


How airlines industry can use big data to boost ancillary revenue

This article explores the use of big data in the airlines industry to boost ancillary revenue channels. This...

Published with the permission from


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