Case Studies

Premier well-being firm streamlines processes through Oracle

The client
Herbalife is one of the largest premier health and well-being companies headquartered in Southern California, US, and has retail sales of over US$1.3 billion.

Business need
Herbalife had periodic new product releases and there was a need for an efficient tool to predict demand for new products. Herbalife also wanted to provide a single platform for supply chain planning across product categories, and enable system-driven accounting and booking from sub-ledgers to general ledger globally. They also sought to migrate to a cost-effective Linux operating system from the existing HP UNIX platform.

Herbalife already had Oracle ERP Release 11.0.3 Inventory and Planning Modules for its supply chain operations and Oracle ERP Release 11i financial modules of GL, AP and FA, implemented by Infosys earlier. Herbalife partnered with Infosys for implementing Oracle Applications R11.5.9.

The Infosys solution
The Infosys approach to implement the Oracle Application R11.5.9 reduced process complexities and achieved process efficiencies for Herbalife. This resulted in better supply chain planning, which in turn reduced stock-outs and improved inventory turns. Infosys also improved the efficiencies of warehouse operations through automation by RF devices in key European warehouses.

Migration from HP UNIX to LINUX (for both applications and database) was a challenge, which was made simpler by our approach. The latter helped in reducing the system’s maintenance cost for Herbalife. We upgraded existing interfaces in the Oracle 11.0.3 system to seamlessly integrate with legacy systems.

The Infosys solution helped Herbalife in adhering to uniform practices for supply chain planning and procurement. It also enabled system-driven accounting globally by setting up a multi-organization environment with each country having its own charts of accounts. Overall, we streamlined the manufacturing, distribution, procurement, and financial accounting processes for Herbalife.