Balakrishnan C.S. Head of Digital Solutions, Retail, CPG and Logistics, Infosys says there are five things that keep his customers awake at night, namely, the scale of online disruption brought on by the Amazon effect, the rise of the discounters, customer demographics, the presence of a large number of channels and archaic systems. Learn more on this perspective through this video.
Watch what our leaders have to say about the forces shaping the Consumer Packaged Goods industry in today’s digitally connected world.
‘Getting into the minds of the customers in a complex and interconnected environment is the biggest concern for my clients today’, says Ambeshwar Nath, Vice President & Region Head, Retail, CPG & Logistics, Infosys. Watch this video to learn how organizations can better address this concern.