The client is a UK-based FinTech company, leading a revolution with its Next-Gen cloud-native technology platform providing a wide variety of digital offerings used by its banking clients. The platform will enable banking clients to engage their customers with timely, relevant and personalized experiences for managing money.

The platform is designed using microservices architecture, with automation-first focus for continuous development. Infosys partnered with the client using the best cloud technologies in the industry to deliver valued activities (research, analysis, development, testing, security), helping to strengthen the build, growth and transformation of a bank.

Key Challenges

  • Building a fully configurable open banking platform for the 21st century banking system.
  • Smoothening customer onboarding experiences with minimal customer friction and complaints
  • Reduce project cost and time to market.
  • For many banks, outdated approach towards technology is a major impediment to deliver a technology-led transformational approach for serving the customers.

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The Solution

Cloud-based Solution using Scaled Agile and Remote Working Framework

  • Designed cloud enabled plug-and-play microservices based platform.
  • Developed API suites and smart adaptors which can be integrated with popular market external systems like Form3, Tsys, Mitek, Onfido.
  • Used BDD along with TDD to ensure quality of deliverables
  • Faster delivery using CI/CD pipeline with an Automated test suite.
  • Quality assurance using Sonar and Fortify for security testing and SNYK for versioning.

Infosys Approach

  • Infosys partnered with the client and utilized a customized “Scaled Distributed Agile and Remote working” playbook to execute the project seamlessly from three different time zones (Australia, UK and India).
  • Reskilling resources in evolving technology stack using specifically designed Trainings, PoC’s, pair programming, cross-team domain and technology sessions.
  • Providing highly skilled resources with core technologies covering microservices (Java 8), springboot, API development, AWS cloud, DevOps [Kubernetes, Docker], messaging technologies [Kafka], distributed database programming [CockroachDB, RDS].
  • Product coverage assurance through consulting/product backlog reviews using Infosys domain experience.


Delivered 39 microservices with hundreds of end points.

12 successful product releases per annuum.

Successful microservices based implementations for Payments (UK: BACS, FPS & Australia: NPP, DEP), Customer Onboarding, Customer Communication, Core banking (General Ledger, Nostro Accounting) & Fraud.

18 feature teams set up by Infosys in a year with 75% reduction in client costs.

Clean code with >80% test coverage and end-to-end test automation with test cycle time <5min with 97% improvement.

Reusable suit of APIs which can speed up multi-client set up

Product launch to market in quick time resulting in improved business across geographies.