Features & Opinions

From customer experience to fraud prevention, do more with Artificial Intelligence

The financial services industry is committed to investing in Artificial Intelligence (AI) at an average of US$14.6 million, much more than other industries. So far the deployment of AI-based technologies in the industry has been dominated by data centered initiatives, led by big data automation, predictive and prescriptive analytics, and machine learning. And now, banks are keen to use AI to address various challenges such as identifying suspicious patterns of activity to prevent online fraud or understanding customer requirements and fulfilling them with highly personalized services.

From our exclusive report, find out how the financial services industry is using AI and automation to transform the banking experience.

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