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Make your IT systems work smarter for better healthcare

Healthcare providers can quantify the value of IT investments across systems based on clinical, operational, and financial metrics. A Healthcare Enterprise Performance Management (HEPM) framework provides an integrated view of metrics and their interrelationship, and standardizes business processes. Increased user adoption of IT systems maximizes the return on investment (ROI) of healthcare IT initiatives.

In an article published in BeyeNETWORK.com, expert advice is given for healthcare providers on how to get better returns on their IT spending:

  • Plan and prioritize projects based on strategic parameters and cost-benefit analysis
  • Set performance benchmarks to drive improvement
  • Establish a metrics governance framework to ensure accountability
  • Improve the metrics management process continuously
  • Adopt an approach to strategic initiatives, like ICD-10 migration, which is centered on business intelligence (BI)
  • Design new systems, such as electronic medical records (EMR), based on increased visibility provided by HEPM solutions

Read the article

Published with the permission of BeyeNETWORK


Our experts

Mark BrownleeMark Brownlee, Associate Vice President and Head – Healthcare Provider practice, Infosys

Mark is responsible for client relationship management and delivery of solutions to healthcare providers. He can be reached at

Seema PandeySeema Pandey, Principal – Insurance, Healthcare, and Life Sciences practice, Infosys

Seema has more than 13 years of experience in healthcare IT consulting, electronic health records, disease management, hospital performance management, and Health 2.0. She can be reached at


Related reading

Hospital performance management – from strategy to operations (Registration required)

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