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Features & Opinions

Consumer Engagement  |  Healthcare Reform and Mandates  |  Insights-Driven Enterprise  |  Operations and Cost Optimization

 

Consumer Engagement

Artificial intelligence: Focusing on care, not cost

Artificial intelligence has incredible potential; it has the ability to transform every area of our life, including healthcare. Digital and AI-led disruption has been slow in this industry owing to...

Early views into automation and AI adoption in life sciences and healthcare today

Artificial intelligence (AI) has the power to unleash improvements in both cost and quality for the life sciences and healthcare industry. It has immense scope for...

Infosys Webinar on Automation and AI in the healthcare industry

Infosys hosted a webinar on the role of artificial intelligence (AI) and automation in the healthcare and pharma industry which had eminent speakers from Infosys, and client and advisory firms. The speakers expressed their views on how AI is an imperative for enterprises today and how organizations can leverage the benefits of AI to its maximum potential.

Re-Envisioning Member Engagement in the New World

Health Insurance organizations are facing a considerable challenge to stem the decline in customer satisfaction levels while at the same time meet the heightened expectations of a varied member demographic.

Changing role of IT in Healthcare

We have been witnessing an increase in physician wages and insurance premiums, expansion of Medicare and Medicaid, rising volumes and cost of prescription drugs with respect to Specialty Rx, etc. The US healthcare industry will continue to...

Healthcare 2020

Today, the healthcare industry is weighed down by wasteful and unnecessary spending. Researchers including the Institute of Medicine (IOM) have found that nearly...

Reimagining Care-as-a-Service

The changing profile of the patient and the explosion of wearables and personal health tracking apps are pushing healthcare organization to transform and track the value of...

Wearables – Is smart technology determining the trajectory of healthcare?

Wearable technology has been around for longer than most of us think, and in today’s connected era, it has become a part of our everyday lives. This is great news, as wearables like smart watches and fitness trackers collect and share extensive amounts of health...

Moving the US healthcare needle – A conversation with Manish Tandon, EVP Infosys

Opinion is largely that all is not well with the healthcare industry in the US. Some peg the problem lies in the way the system is structured –– its profit-oriented nature. In this article, ‘Moving the US healthcare...

Connected care: Can wearable tech improve your health?

Manish Tandon, Executive Vice President and Head, Healthcare, Insurance, Life Sciences, and High-Tech, Infosys, joins Krishna Kumar, Founder, and CEO of AppOrchid, and Puneet Suppal, SAP on a business radio talk show with VoiceAmerica - ‘In the future of...

Digital healthcare ecosystem

The healthcare industry across the globe is going through a wave of accelerated growth today. With global spending on healthcare services expected to rise by an average of 5.3 percent from 2014 to 2017, there is unprecedented pressure on everyone involved to meet ever-rising expectations. This white paper...

Shifting focus back to healthcare from IT

Healthcare IT is crucial in improving care and quality. However, traditional IT adoption models divert attention of healthcare organizations from their core mission, and are inadequate to support complex requirements in today’s dynamic...

Creating a consistent and connected experience across the consumer life cycle

The US health insurance industry has been shifting focus from group to individual markets. There has been a paradigm shift from one-to-many to...

Where is the healthcare consumer in ICD-10 compliance?

The perspective takes a deep dive into the impact of ICD-10 transition on consumers (i.e., patients). Author Ellen Van Buskirk, a veteran of 20 years in the healthcare industry, says ...

Reproduced with the permission of ICD10monitor.com

Practical strategies and proven practices for consumer engagement

The US health insurance industry is transforming in fundamental ways. The traditional health insurance business model centered on employers is rapidly evolving with increasing focus on the consumer. Today’s consumer expectations are set by mature...

Engaging with digital healthcare consumers

Digital health data is growing. Hospitals and medical offices are adopting electronic health records across the United States. Healthcare organizations also continue to institute reforms mandated by the Patient Protection and Affordable...

Healthcare in the Era of Digital Convergence

Emergencies are a given in healthcare sector. Our white paper focuses on how digital convergence plays a decisive role in making real-time information sharing and care delivery much faster, affecting precious lives and near-accurate healthcare business.

Making HCOs Responsive in Real time

Healthcare organizations (HCOs) have made significant long-term investments in call centers and online initiatives. However, very few HCOs are able to consolidate and present data on membership, claims, billing and plans in real-time to enable members and...

Healthcare Reform and Mandates

Infosys presents at 'Healthcare Evolved 2015'

Sanjay Dalwani, Vice President of Healthcare, Infosys presented his views on 'Leveraging Technology to Enroll Members in Public & Private' at the annual Pega ...

Value Based Contracting & Reimbursement: a new payment paradigm

To address continuously lower measures of patient health outcomes and higher cost per Procedure or Treatment, the US is transitioning from traditional Fee-For-Service (FFS) Reimbursement to a Value Based Reimbursement (VBR) model that now incorporates incentives to improve financial and clinical performance. Numerous VBR Models exist today and may have and/or combine different...

Accountable care organizations and the shared savings imperative

To realize their full potential, accountable care organizations (ACOs) will require reimbursement models other than the fee-for-service (FFS) model. While shared savings help create incentives for efficiency...

Revitalize your ICD-10 transition with coordinated implementation and testing

The criticality of ICD-10 implementation lies in thorough alignment across an organization’s business functions, stakeholders, and external partner entities. Collaboration among these entities...

With permissions from Journal of Healthcare Information Management, Winter issue, 2013. With permissions from himss. www.himss.org

Neutrality and Partner Testing – Two Strategic Moves for Successful ICD-10 Adoption

Though organizations overlook the criticality of their ICD-10 testing effort owing to the extended compliance deadline (October 1, 2014), ICD-10 testing is not a typical...

Accountable Care model: Technology imperative for payers

Accountable Care Organization (ACO) is considered a key solution to reforming today’s health system. To adopt the ACO model, payers must consider changing...

Next steps to health insurance exchanges

With proliferation of insurance exchanges, healthcare insurers looking to set up their own exchange to drive growth must differentiate from the private...

Published with permission of Healthcare Management Technology

8 Steps to Success in ICD-10-CM/PCS Mapping

The implementation of ICD-10-CM/PCS provides a significant opportunity for healthcare organizations to upgrade the quality of healthcare transactional data.

Reproduced with permission from the American Health Information Management Association

Healthcare Reform Readiness - Measuring the Pulse of Health Plans

The healthcare industry faces a confluence of challenges with rising costs, inconsistent quality and access to care. Three key principles that will drive industry transformation are affordability of care, overall wellness and patient-centricity.

Embracing Accountable Care: 10 Key Steps

In transitioning to the Accountable Care Organization (ACO) model, healthcare payors must make substantial changes to their systems, processes, and staffing. There is no...

Can Insight into Insurance Ensure Better Healthcare?

Insight into the allocation of insurance premium is valuable. However, setting thresholds for claim and non-claim expenditure may not ensure sustainability, according to Infosys’ expert.

Published with permission of Health Data Management

Beyond Compliance: Meaningful Use as a Catalyst for Improved Performance

For years, healthcare providers faced trouble in the selection, implementation and generation of sustainable value from information technology. The current guidelines of American Recovery and Reinvestment Act (ARRA) focus on meaningful use...

Reducing Risks, Maximizing Returns from HIPAA 5010 Transition

The mandate to move from HIPAA 4010 to 5010 transaction standards is an opportunity laden with risks. Infosys recommends a five-phase approach to minimize risks and maximize returns from the HIPAA transition. Our expert focuses on...

Insights-Driven Enterprise

From process automation to predicting effective treatment, do more with AI

The healthcare industry is at the forefront of adopting Artificial Intelligence (AI). The industry plans to deploy a wide array of AI systems, in the areas of...

Reimagining Healthcare Opportunities with Artificial Intelligence

Healthcare Industry is under tremendous pressure to meet the needs of patients who are no longer passive consumers but active participants of physicians who are...

Finding the right payment model with the right analytics tool

The US Healthcare system is facing a major challenge of increasing healthcare costs, without a corresponding increase in the...

Published with permission from Dataquest

How information transformation drives healthcare performance

Healthcare delivery in the US is experiencing a tectonic change. It has moved rapidly towards a consumer-centric, market-driven environment that requires internal and external re-architecting of systems and processes. Insight-driven analytics drive real-time decision-making across...

Prospecting for members

With the Patient Protection and Affordable Care Act, health plans have the opportunity to tap a larger prospective member base and must make great efforts to...

Published with permission of Best's Review. Copyrighted A.M. Best Company, Inc. 2012.

Enhanced Clinical Workflow Adherence Through Real-time Alerts and Escalations for P4P

Real-time alerts ensure clinical workflow compliance and achieve the performance measures of Pay for Performance programs. Clinical alerts can prevent medical errors, help the treatment team respond faster, ensure hospitals adhere to Good Clinical Practice by improving real-time...

Hospital Performance Management From Strategy to Operations

Hospital performance management bridges the gap between conceptual planning and physical monitoring of the status of daily operations. It enables the management to identify the areas for performance improvement and continuously track metrics. Hospital performance management...

KPIs for Effective, Real-time Dashboards in Hospitals

Disparate data silos across hospital departments impede the gathering of real-time and actionable information in clinical medicine, operational performance and financial Key Performance Indicators (KPIs). A majority of hospitals have Business Intelligence...

Operations and Cost Optimization

Infosys featured among top three practical innovations by Yale Healthcare Hackathon

Presented by the Yale Center for Biomedical Innovation and Technology (CBIT) and the Yale School of Medicine Department of Radiology and Biomedical Imaging, the Yale Healthcare Hackathon invited 200 innovators to redesign patient experiences through innovation based on virtual reality.

Applying activity-based costing in provider organizations

Healthcare reform will diminish the opportunities for providers to shift cost and manage profitability. Our healthcare expert shares...

Published with permission of Healthcare Financial Management Association. Copyright 2012 by Healthcare Financial Management Association.

Technological Innovations in Healthcare Industry

Technological innovation has evolved through years to suit the needs of times we live in. Innovation needs to be nurtured and managed towards business relevance. Our experts present a methodology to manage innovation effectively that would finally reflect in better service at a lesser cost.

Make your IT Systems Work Smarter for Better Healthcare

Healthcare Enterprise Performance Management (HEPM) solutions maximize Return on Investment (ROI) of IT systems by providing insight into the cost-effectiveness of operations, according to Infosys' experts.

Published with permission of BeyeNETWORK