Infosys Service Offerings on the Facets Platform

Overview

Infosys focuses on creating expertise and delivering services with disruptive solutions and accelerators around Facets systems.

Infosys’ Active Service Model (ASM) for Facets is a holistic managed operations offering that provides reactive and proactive support for IT applications.

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Value Proposition
Line

Challenges & Solutions

How do we reduce operational costs for our business?

  • Implementing the solution reduced IT spend from 66% to 44%.

How do we reduce Delayed response time ad high TAT for closing service requests?

  • Infosys process is aligned to ITIL V3 model, which minimizes delays and improves cycle time.
  • Infosys Facets Test Factory Services help in increasing return-on-investments and reducing time spent by reducing manual testing and increasing automation.