Overview

Infosys focuses on creating expertise and delivering services with disruptive solutions and accelerators around Facets systems.

Infosys’ Active Service Model (ASM) for Facets is a holistic managed operations offering that provides reactive and proactive support for IT applications.

Talk to our experts
Line

Challenges & Solutions

How do we reduce operational costs for our business?

  • Implementing the solution reduced IT spend from 66% to 44%.

How do we reduce Delayed response time ad high TAT for closing service requests?

  • Infosys process is aligned to ITIL V3 model, which minimizes delays and improves cycle time.
  • Infosys Facets Test Factory Services help in increasing return-on-investments and reducing time spent by reducing manual testing and increasing automation.