Infosys enables Prime Therapeutics to uplift software quality and reduce cost

Client: Prime Therapeutics LLC
Industry: Healthcare

Prime Therapeutics is an US-based organization that offers pharmacy related expertise to not-for-profit Blue plans. Doug Ableidinger, Senior Director, Application Development, Prime Therapeutics, shares some of the core challenges they were trying to solve, such as the need to be agile, attract the right talent to the organization, and manage their rapid growth of 30 percent each year.

They recognized the need to partner in the area of quality assurance and testing, and wanted to reduce the number of vendors they worked with, from seven to one. Prime Therapeutics turned to Infosys for application development and then went on to harness an expanding set of solutions; thus, reducing their vendor engagement to just one. They also leveraged Infosys to access skilled talent and for building a knowledge base on legacy modernization and new technologies.

Doug explains that one of the concerns they witnessed was to reduce the time taken to complete certain tasks. Infosys was proactive on this front, began implementing solutions and showcasing how they had enhanced efficiency for the organization. This made other departments at Prime Therapeutics relook at their internal work flow and locate opportunities for improvement.

He believes that this partnership and interaction between Prime Therapeutics and Infosys is viewed as a successful model that can yield positive results. This has led other business areas at Prime Therapeutics to review harnessing the expertise of Infosys as well.

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