Infosys deployed a new business model to consolidate operations across 50 countries, spanning 260 locations, 900 suppliers and 140,000+ original equipment manufacturers, contract manufacturers and customers.
The new business model enables the distributor to implement ‘buy anywhere, ship anywhere’ service. The model delivers a consistent experience to customers and rationalizes resource utilization in warehouses. Significantly, it boosts productivity of the sales team. Number of orders booked by salespersons increased 5% year-on-year, while the average order value increased by 45%.