White Papers

Flying times for airline frequent flyer programs

Frequent flyer programs (FFPs) are a lucrative source of ancillary revenues, and provide a competitive edge to airlines. FFPs rewards the...


Infosys' Virtual Concierge Solution

As attracting & retaining guests becomes increasingly difficult, hotels are trying to provide personalized services to differentiate themselves and maintain profitability. This paper illustrates how hotel chains can leverage their converged networks cost effectively...