In this digital age, where customers are becoming increasingly demanding, insurers need to rethink the value and experience they deliver. In order to stay relevant, they need to offer a truly differentiated customer experience.
Challenges and opportunities
Adapting to a changing industry landscape: Increased regulation, new competitors and business models
Embracing customer-centricity: Serving empowered and connected digital consumers
Leveraging new technologies: Social, mobile, big data, cloud and Internet of Things
Infosys is the partner of choice for leading insurers, supporting the entire insurance value chain. With over two decades of domain experience and an extensive portfolio of digital service offerings, Infosys has enabled organizations to unlock business value by enhancing customer experiences, enabling operational effectiveness, and nurturing business innovations by leveraging digital technologies. We leverage our cross-industry digital experience, investments in insurance laboratories and best-in-class industry solutions to provide a differentiated advantage to customers.
At Infosys, we are committed to:
Create with products and emerging technologies|
One of the Top 5 P&C insurance companies partnered with Infosys to improve customer acquisition and reduce premium by up to 60 percent for safe drivers
Improve business through process digitization|
A Fortune 500 US life insurance company partnered with Infosys to improve productivity and reduce processing claims and annuity processing time by 20 percent
Streamlined distribution operations for a life insurer through the reinvention of new business processes to achieve 5 percent cost savings