The pivotal function of claims management is witnessing challenges on myriad fronts – ever increasing customer demands, cost optimization, process inefficiencies and fraud control – in a rapidly changing technology environment and a volatile market. This provides a great opportunity for IT service providers to address the needs of a vastly underserved market undergoing a burgeoning transformation.

Not only are the legacy claims management systems inflexible, risk-prone and costly to maintain, but they are also slow in responding to the dynamic market needs.

Claims administration to claims management


Infosys Claims Transformation offerings

Our insurance expertise built over the years through sustained focus, in-depth analysis, training, strategic growth, talent and product acquisitions, has enabled us to differentiate our offerings and help our clients navigate through an increasingly challenging landscape of claim transformation initiatives.

Challenges & Solutions

Flexible Architecture
We enhance your business agility to respond to future needs and move to a 'capability view' – helping you stay relevant to the next-generation customers

Embrace Automation and Plug-in Leakages
Minimize manual processing by leveraging straight-through-processing and arrest fraudulent claims through our sophisticated analytical engines

Efficient Process Management
Our solutions will reduce the process cycle time through a robust business process management framework and improved service delivery