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Can e-wallets drive consumer loyalty and growth?

With mobility becoming a global phenomenon, retailers find it compelling to integrate mobile payments to connect with the digital consumer. But first, retailers need to evaluate various mobile payment solutions. Mobile payment suites come with myriad benefits – such as reduced traffic at checkout counters and easier payment options - that are highly appealing, but integration challenges remain.

Depending on their business needs, retailers must choose their best-fit out of three key mobile payment offerings. Mobility experts at Infosys share insights around retail, mobile, and integration challenges for retailers.

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Published with the permission of Internet Retailing

Authors

Nishant Thusoo, Manager, Retail and Consumer Packaged Industry Group (Europe), Infosys

Nishant Thusoo, Manager, Retail and Consumer Packaged Industry Group (Europe), Infosys

Nishant Thusoo has over 10 years of experience, with a focus on executing technology transformation programmes that enable leading retailers and consumer goods companies to engage with digital customers better. He can be reached at

Sony Sebastian, Senior Project Manager, Mobility Research Unit, Infosys

Sony Sebastian, Senior Project Manager, Mobility Research Unit, Infosys

Sony Sebastian has over 13 years of experience and is focused on the mobile payments domain. He can be reached at

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