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Adapting to a new reality, and adopting cloud for growth

Narry shares his thoughts on the impact of the pandemic, the changes in the enterprise environment, and the factors driving cloud adoption

(Cloud) is no longer about next year, or next quarter.

Resilience has become a big focus area for our businesses, and cloud was a big enabler of that resiliency.

We are all moving away from trusted networks, to no trust networks. I think, by design, we have to assume that the networks and endpoints are no longer secure.

The new reality that organizations across the world have been faced with, driven primarily by Covid-19, has not only made them realize the importance of cloud, but has also acted as a trigger for some to begin their journey to the cloud, and speed it up for many.

Ask Narsimha Rao Mannepalli (Narry), Executive Vice President, Head - Cloud, Infrastructure and Security Solutions and Head - Infosys Validation Solutions, Infosys, about the future of cloud. He will tell you that the time for cloud is now.

“It is no longer about next year or next quarter,” says Narry.

“It's about leveraging cloud for innovation, leveraging cloud for building resiliency, leveraging cloud for reducing cost, leveraging cloud for improving client experience, employee experience, and stakeholder experience,” he says.

Covid-19 has also been a significant trigger for cloud as organizations rapidly moved towards enabling their employees to work from home, and that is when organizations realized that they were not ready, notes Narry.

The pandemic also triggered newer business models so that enterprises could protect their products and services, and effectively reach out to their customers, says Narry, adding that the pandemic has been a revelation for CXOs, leading them beyond agility and cost advantage to the question of bringing in resiliency.

“Resilience has become a big focus area for our businesses, and cloud was a big enabler of that resiliency,” he notes.

Security: Not an afterthought

While the entire work from home environment has been growing due to the current environment, there remains a crucial aspect of security, and with the pandemic, the concern has grown multi-fold.

Narry talks about the range of security concerns that are affecting organizational behavior.

“As enterprises move their workforce to dispersed locations using work from home, this surface of threat has increased dramatically with people accessing the corporate resources and data from multiple devices, multiple places, multiple networks,” he says, adding that this concern is coupled with the increased cyber threat such as phishing attacks, and ransomware.

Security can no longer be an afterthought, and it’s not about implementing a tool or a firewall, but about building it in the design, notes Narry.

“We are all moving away from trusted networks, to no trust networks. I think, by design, we have to assume that the networks and end-points are no longer secure,” he says, adding that organizations need to build enough protocols, enough controls so that businesses can perform their activities with the highest level of data integrity, secrecy and making sure that their assets are protected.

Innovating together

In a bid for constant growth, organizations need to ensure that they’re able to innovate, and do so constantly.

“There is one thing today businesses need to do is they need to do innovation at speed at the same time innovation at an economical cost,” says Narry.

“And, that's only possible if they have access to innovation from various quarters,” he adds.

However, doing so in their own time and cost is prohibitively expensive. Narry believes a community of experts in the cloud space can not only help cut time to market on innovation but gather deeper insights on what's happening in the world of cloud.

He also suggests that the impact of technologies such as IoT, analytics, or any other technologies would only be amplified by leveraging cloud.

“(Cloud adoption) is already very big, and growing very rapidly,” says Narry, adding: “I think it's going to continue to accelerate over the next three to five years.” He considers this an exciting time for businesses as they have access to technologies, which can help them transform their business, be more relevant for their customers, and be sustainable in the long run.

And finally, Narry believes that cloud is an enabler in the society, something that has become especially clear during the pandemic.

“I can only imagine what could happen without the power of technology in general, and cloud in particular,” he says, also noting that cloud has given us the ability to operate remotely, and seamlessly, with almost the same efficiency as earlier.

“So, I think I think it's going to be very exciting. And like I said, cloud will continue to play a big part in every business and everybody's life,” says Narry.

For the full interview, and more in-depth insights on cloud, please click here

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