In managing Health, Safety and Environment (HSE) during the year, we focused our efforts on better design, smarter operations, reduction in wastage of resources and strengthening systems to reduce potential health and safety incidents.
OZONE – Infosys’ Health, Safety and Environmental Management System (HSEMS) enunciates our philosophy and commitment towards environmental protection and management of health and safety of our employees, contractors and visitors. During March 2011, we were recertified compliant to ISO 140001: 2004 standard and OHSAS 18001: 2007 specifications at all our development centers in India. These certifications are a testament to our consistent pursuit of excellence in HSE management at Infosys.
Some of the most significant HSE initiatives undertaken during the year are listed below:
Awareness and employee engagement
We encourage our employees to get actively involved in initiatives that work towards the improvement of society and the environment around us. Several employee-driven eco groups have been instituted at our development centers and we encourage them to participate in campaigns that inculcate eco-friendly lifestyles. Some of the major environmental campaigns conducted successfully during 2010-11 by our eco groups are:
Opportunities for energy conservation were identified in all our operations, for both the physical and IT infrastructure. Some of the significant initiatives that have been taken up during the year are listed here:
These measures have resulted in a reduction of the per capita power consumption by over 3.85% during the year.
Our persistent efforts to build the most sustainable infrastructure were acknowledged last year with two of our buildings, one each in Jaipur and Thiruvananthapuram campuses, being awarded the LEED Platinum rating, the highest standard for Green Buildings by the Indian Green Building Council (IGBC). Continuing this commitment, all our new buildings that are under construction have been registered for LEED rating from the IGBC and are designed with a high performance envelope. This reduces the solar heat gain, while providing natural light. The energy performance of all the buildings designed in the previous year has been found to be more efficient than the globally accepted ASHRAE efficiency standards.
The following are some of the measures implemented during the year:
As part of our efforts towards reducing power consumption and increasing operational efficiency, the following are some of the significant efforts pursued during the year:
Recognizing the immense importance of water as a natural resource, we have successfully achieved our target of reducing our employee ‘per capita’ fresh water consumption in our Indian campuses by 6.80% during 2010-11 through various water conservation initiatives. As part of our corporate goal to become a water-neutral organization, we have built rainwater harvesting reservoirs in our Mysore, Hyderabad, Pune and Mangalore campuses with a combined water holding capacity of over 300 million liters. We have also built state-of-the art waste water treatment plants to recycle and reuse the waste water generated in our campuses for flushing, landscaping and air-conditioning requirements.
Our goal is to become carbon-neutral. Several energy reduction programs have been initiated, such as campaigns promoting the use of mass transport and car-pooling among employees. We encourage our employees to use teleconferencing and video conferencing facility to avoid long-distance travel, thus minimizing the impact on the environment.
In order to minimize the harmful environmental impact of chemicals used in our facilities primarily for housekeeping, landscaping and pest control, we have standardized the chemicals used across our Indian campuses. This has resulted in a 75% reduction in the number of chemicals being used. We have introduced green seal products for housekeeping and are working on finding eco-friendly alternatives in other areas.
We have embarked on recycling all organic waste generated at our campuses with the establishment of a biogas plant in our Mysore campus. A second plant is under construction in our Pune campus. The biogas generated will be used as cooking fuel in the food courts and the final treated waste will be used as manure in our gardens. Effective waste management has been achieved by ensuring environment friendly methods of disposal and / or disposal as per regulations.
We planted about 40,000 trees during 2010-11, taking the total number of trees in our Indian locations to more than 1,80,000. We are trying to ensure that most of the trees are native to the geographical locations of our campuses, which helps to promote local biodiversity and contributes to water conservation. Our sustainable practices have made our Mysore campus home to more than 52 species of birds including many endangered ones.
Health and safety
Safety is every employee’s responsibility and concern. Employees are expected to report incidents or workplace hazards. An Occupational Health & Safety (OH&S) Committee is set up in each development center. This committee is made up of OH&S representatives who represent employees of a designated work group and its role is to take a proactive approach in assisting the employer to develop and implement the best possible OH&S policies, plans and procedures for eliminating or minimizing the occupational risks that are inherent in the business. Hazard and risk identification exercises are carried out and programs / measures for the reduction or mitigation of the same are ensured.
Health Assessment and Lifestyle Enrichment (HALE)
HALE is a best in class initiative aimed at improving organizational productivity through employee health and wellbeing. Starting as a response to increasing instances of lifestyle ailments like heart disease and stress, HALE has expanded its programs that span across several Development Centers. During the year, the HALE team held several health interventions, leisure interventions and innumerable awareness and information campaigns such as the Health Week, Safety Week, Health Matters – Arrest Hypertension, specials on our corporate television channel, InfyTV, online interventions, quizzes, puzzles, chat sessions with doctors and specialists, information mailers and sharing of health tips.
While Infosys continues on its journey to becoming a world-class employer, the HALE team is striving to ensure that it does so with employees who are healthy, able to balance work and life effectively.
Online health and wellness support
We have a tie-up with ChiHealth, a Health and wellness information portal, which offers online Integrated Wellness Services. Our employees can access this platform from the HALE portal. The ChiHealth is a one-stop solution that offers holistic preventive healthcare online services and addresses pertinent issues related to health and wellbeing. This portal has a wealth of information on wellness, preventive health, nutrition, diet, fitness, diseases and disorders. Employees visiting the portal are provided information on health and wellness by a team of experts in the respective areas.
Assessments and reviews
Periodic reviews and audits of the HSEMS are conducted for evaluating the HSE performance and the suitability and effectiveness of processes and programs in achieving the objectives and targets set for the year.
PHOENIX – The Business Continuity Management System (BCMS) at Infosys
During the year, all development centers in India were certified compliant to the BS25999 standard. Our Business Continuity program Management System (BCMS) comprises three phases:
Mock drills and exercises are carried out as per schedules and the learning from exercises, incidents and threats are analyzed and appropriate preventive and corrective actions are undertaken.
For additional details on our sustainability initiatives, refer to the Sustainability Report available on our website, www.infosys.com.