Application Maintenance and Support
Transform IT to grow your business
To stay ahead of the competition, organizations today want to adopt new technologies that enable agility and improve predictability. To continuously enhance service efficiency, a simplified and scalable landscape is required that supports automation, reduces cost, and optimizes business processes to drive growth. The pressure to deliver with reduced budgets and higher business expectations is making application management a complicated task.
Power your business with next-gen IT applications
Infosys goes beyond the traditional route to deliver next-generation Application Maintenance and Support services that help organizations leverage IT applications better, and are driven by business outcomes. Besides delivering superior application quality and lowering costs, our approach provides:
- Greater efficiency through industrialized service – We use automation to shorten workflows and provide constant improvements through feedback. By enhancing IT systems regularly, our offering makes processes more efficient and the business more agile
- Enhanced value realization with business and IT alignment – We align IT and business priorities by leveraging outcome based end-to-end SLA accountability
- Transformation inflight – We offer continuous support for constant improvements, transformation, and innovation
The secret lies in knowledge-based artificial intelligence
Infosys Application Maintenance and Support services leverage Infosys NiaTM — a knowledge-based AI platform. Nia brings machine learning together with deep organizational knowledge to drive automation and innovation. It enables clients’ business to continuously reinvent system landscapes and achieve IT goals that align with business needs.
A part Infosys AiKiDō framework, Infosys Nia empowers clients with the following:
- Dramatically lower cost of maintenance for both physical and digital assets
- Capturing the knowledge and know-how of people, fragmented and complex systems
- Simplifying the continuous renovation of core business processes
- Enabling businesses to bring new and delightful user experiences leveraging state of the art technology
With Nia for application services, we help clients amplify their potential, derive agility from disruption, and lower the cost of change.