Companies rely on the successful execution of complex business processes. Multiple IT systems are part of these processes. The robustness, efficiency and success of these business processes impact customer satisfaction, business...
performance and enterprise agility. Consequently, companies must monitor the progress of business processes. In this white paper, Infosys’ experts present an SOA-based model to monitor a business process in a heterogeneous product environment.
This white paper is a bonus feature of SETLabs Briefings issue on 'Performance Engineering and Enhancement' (January 2009)