With digital technology disrupting all industries, older companies struggle to compete with digital market entrants. Our client, who offered electronic money transfer services around the world via a network of agents, was at a disadvantage because of their physical money remittance and agent-based business model.
So Infosys stepped in to develop a digital platform that helped our client reimagine their business. Using Oracle Revenue Management and Billing, we simplified their legacy settlement systems and created a customized digital platform to tackle payment delays, improve user satisfaction, and reduce agent attrition.
Find out more about how you can recalibrate your business model for these digital times.
transactions handled efficiently everyday
agents paid accurately and timely in 200+ countries