How a pharmaceutical giant partnered with us to leverage the power of artificial intelligence for their business processes.

Infosys has enjoyed a long-standing relationship with Pfizer, one of the largest pharmaceutical companies in the world. Their vision to mobilize innovation to build a healthier world resonates well with our own core values and culture. This trust-based relationship led them to reach out to us on many occasions. And this time was no exception.

The need was an innovative solution that would provide continuous cost-saving while improving overall efficiency. We sought to develop a solution that would reduce manual effort through the automation of repetitive processes. Artificial intelligence was the answer.

By deploying Infosys Nia – an AI-based platform that delivers next-gen automation technology – we dramatically enhanced the efficiency of global operations and realized gains across a broad spectrum of IT operations.

Find out more about how you can deploy Infosys Nia to enhance the efficiency of your business operations.

The result?

10%

reduction in total cost of ownership

17+

business processes automated

100%

FDA regulatory compliance for automated tickets

15%

increase in joint team productivity

22%

increase in productivity related to critical operations requirements

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