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What impact will removing an inefficient legacy system have on a company’s ability to compete?

With digital technology disrupting all industries, older companies struggle to compete with digital market entrants. Our client, who offered electronic money transfer services around the world via a network of agents, was at a disadvantage because of their physical money remittance and agent-based business model.

So Infosys stepped in to develop a digital platform that helped our client reimagine their business. Using Oracle Revenue Management and Billing, we simplified their legacy settlement systems and created a customized digital platform to tackle payment delays, improve user satisfaction, and reduce agent attrition.

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The result?

5,000,000

transactions handled efficiently everyday

500,000

agents paid accurately and timely in 200+ countries and territories

Find out more about how you can recalibrate your business model for these digital times.

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