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Microsoft's CRM 360 Virtual Summit

Event Details | Event Overview | Session Details | Speaker Profile

Event Details

Date: May 17, 2011

Event Overview

Infosys is an exhibitor at Microsoft CRM 360 Virtual Summit. The online event provides an opportunity to learn how Microsoft Dynamics CRM and industry-specific CRM solutions enable businesses to increase customer retention and ROI.

Meet our experts to know how Infosys' Microsoft Dynamics Practice can help Distribution and Services, Financial Services, and Manufacturing and Resources industries:

  • Reap the benefits of Microsoft Dynamics with our end-to-end services on Microsoft technologies
  • Make Microsoft Dynamics the perfect fit with our pre-configured micro-vertical solutions for specific industry needs
  • Create line-of-business applications with Microsoft Dynamics CRM (xRM)
  • Leverage our global CRM rollout experience to provide end users with harmonized sales and service process flows across units and geographies

Session Details

Session 1

Topic: Distribution and Services

Speaker: Dinesh Mohan, Industry Principal, Infosys Limited

Session Description

The session covers how Infosys' Microsoft Dynamics CRM practice focuses on solutions, services, and customer engagement process for the Distribution and Services industry.

Session 2

Topic: Financial Services

Speaker: Rick Barr, Alliance Manager, Infosys Limited

Session Description

The session covers how Infosys' Microsoft Dynamics CRM practice focuses on solutions, services, and customer engagement process for the Financial Services industry.

Speaker Profiles

Dinesh Mohan

Dinesh Mohan has over 15 years of experience in designing and deploying business applications including ERP, CRM, and HIS. He has worked with manufacturing, e-commerce, utilities, hi-tech, healthcare, banking, and financial services companies. At Infosys, he is responsible for creating micro-vertical business solutions on the Microsoft Dynamics platform. He is currently working on new models for rapid implementation of business applications through pre-configured end-to-end business processes on horizontal ERP and CRM frameworks.

Rick Barr

Rick Barr has 20 years of experience in marketing professional services, business applications infrastructure software, and peripherals to large enterprises, major computer and electronics OEM's, channels, and government. At Infosys, he is part of the Microsoft Alliance team and is responsible for business in the Western US, Mexico and Canada for manufacturing and public sector. Rick also plays a lead role in supporting Microsoft Dynamics initiatives at Infosys.

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