FutureGov Summit Australia 2012

Event Details | Event Overview | Session Details | Speaker Profile

Event Details

Date: September 18 – 19, 2012
Venue: National Convention Centre, Canberra, ACT, Australia


Event Overview

FutureGov Summit is the premier event for the Australian government’s information and communications technology (ICT) professionals. Attendees will gain perspectives on the forces that are driving innovation in government – including shared services and productivity demand.

Connect with Infosys
At this event, Infosys will showcase its experience in helping governments achieve the right balance between internal and external services - with a view to not only cut cost, but also deliver outcomes that are clearly citizen-centric. Join our interactive roundtable where participants will discuss their challenges and experiences in delivering successful government shared services programs. Find out how, when correctly implemented, service delivery reform will lead to multiple wins through increased cost savings, enhanced service delivery, and improved citizen satisfaction.

Who should attend?
Professionals tasked with addressing key priorities that drive ICT in government departments – including CIOs, Directors, CEOs, CFOs, General Managers of IT, Secretaries of IT, and Directors of Information Systems


Session Details

Topic: Interactive Discussion Table (IDT) Sessions on Government Shared Services
Moderator: Allen Koehn, General Manager, Public Sector, Infosys Limited
Discussion Leaders: Steve Griffin, Project Director, Service NSW, Department of Premier and Cabinet, NSW, Australia
Michael Pratt, Inaugural Customer Service Commissioner in NSW, Department of Premier and Cabinet, NSW, Australia
Time: Sessions to take place at various times throughout the event

Session Description
In this interactive session, discuss how service delivery reform will impact on cost savings, enhance effectiveness of service delivery, and increase citizen satisfaction, and talk to industry experts to get a better understanding of how to:

  • Share the fruits of the labor: get the same or more at a lower cost
  • Modernize structures and services to deliver more effective, efficient, and responsive public programs
  • Achieve the right balance by aligning internal and external services to cut costs and deliver citizen-centric outcomes


Speaker Profile

Allen Koehn

Allen Koehn is General Manager for Public Sector at Infosys Limited. With over 32 years of IT consulting experience, he has been responsible for providing solutions and systems integration services to governments in Australia, New Zealand, Asia, and the U.S. Allen currently leads Infosys' Public Sector Practice in Australia, which leverages Infosys' strengths in enterprise applications, independent verification services, application development and maintenance, and social media.


Related Reading

Read about Infosys' offerings for Australia and New Zealand - Public Sector

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