CIO Executive Summit

Overview  |  Session Overview  |   Speaker

The CIO Executive Summit is the leading senior management IT conference in North America. It facilitates an exchange focused on best practices in enterprise technology management between senior management peers.

At this year's summit, Infosys is sponsoring the CIO Best Practice session presented by Mark Froseth, Chief Applications Officer, Global Information Systems, Kraft Foods, Inc.


Session Overview

Topic: Excellence in Global IT Delivery
Speaker: Mark Froseth, Chief Applications Officer, Global Information Systems. Kraft Foods, Inc.
Date: October 25, 2006
Time: 11.00 am to 12.00 noon
Venue: Hyatt Regency, Chicago


  • Implementation and continuous improvement - how to achieve and retain functional excellence
  • The significance of vendor relationships
  • Internal staff transition to global delivery - excitement, growth and challenges
  • Processes and metrics critical to the global delivery model
  • Lessons and best practices in creating a global delivery model



Mark Froseth was named Chief Applications Officer, Global Information Systems, Kraft Foods, Inc. in 2006. Mark started his career with Oscar Mayer Foods in Operations and Sales Systems development. At Kraft Foods, he led the consolidation of the Order Processing Systems. Mark became Director of Applications Development and Technology for Kraft's Pizza Division and was named Director of Customer Service Systems for Kraft Foods, responsible for directing the Order Management re-engineering in Customer Service Systems. In 1999, he was appointed Vice President - Sales and Customer Service Systems. In 2002, he was named Vice President and CIO for Kraft Foods North America. In 2004, he was named Senior Vice President Information Systems North America. In 2004, as part of the Global Systems reorganization, Mark was appointed Senior Director - Global Delivery Center.

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