Infosys positioned in the Winner’s Circle by HfS Research Blueprint Report for Utility Operations – 2017
Infosys has been positioned in the Winner’s Circle by HfS Research Blueprint Report for Utility Operations – 2017. The HfS Blueprint Report for Utility Operations provides a comprehensive overview of services for the utility industry. The HfS Blueprint includes profiles and assessments of 14 service providers of Utility Operations services.
In this Blueprint Report, HfS has evaluated Infosys for its capabilities in BPO, IT services and engineering services across the utility value chain areas of generation, market operations, transmission, distribution and metering, marketing and retail, and cross- value chain BPO, engineering, and ITO services. The Company has been recognized for its unique set of offerings and capabilities in addressing client needs, strong domain-expertise, design thinking led innovation and proactive account management.
Highlights of Infosys in the report:
- Investment in Clients: Infosys is commended for its willingness to invest in client relationships and introduce innovative solutions, tools and methodologies
- Industry-specific capabilities and expertise: Infosys stands out for its deep industry domain expertise of the utility industry and its technology prowess which have helped in large transformation engagements
- Consulting Focus: Infosys has a significant utility industry consulting capability and is acknowledged as a committed partner by clients
- Design Thinking and Digital a success: Infosys is also recognized for the value generated by Design Thinking efforts. In the last 12 months, Infosys Utilities Practice has generated 960 ideas, created over 35 IPs and saved over $20 million for Utilities clients
Derk Erbe, Research Vice President for HfS:
"Infosys is making big strides in the Utility Operations space, demonstrated by the double-digit growth of its Utility practice. Over the past few years, Infosys has grown fast, building out platform-enabled services and industry expertise and positioning it well for partnering with utility customers for the transformations needed to compete in this industry. What stands out is Infosys’ ability to create a “one team, one goal” environment in engagements and going the extra mile to keep the original team intact for the entire engagement."