Seven-year partnership with Infosys to enhance CMA CGM’s customer service experience
Infosys to establish a Delivery Center in Marseille to attract and enhance local expertise
Bangalore, India and Marseille, France, September 18, 2017
The CMA CGM Group, a world leader in container shipping, and Infosys (NYSE: INFY), a global leader in consulting, technology and next-generation services, today announced a strategic seven-year partnership which will simplify and transform CMA CGM's IT applications and improve customer service experience.
As part of the agreement, and at the request of CMA CGM, Infosys will open a Delivery Center (DC) in Marseille, which will become a key hub attracting and enhancing local expertise.
Infosys will also acquire CMA CGM’s Innovation and Delivery Center in Dubai, UAE, expanding its footprint in the Middle East.
Through this partnership:
These new systems will allow CMA CGM to be more flexible and innovative in a dynamic industry.
Rajesh Krishnamurthy, President and Head of Europe, Infosys, said, “Simplifying the technology footprint and leveraging next-generation technologies is the need of the hour for the hyper-competitive shipping and logistics industry. We look forward to helping CMA CGM leapfrog to the next-generation of software-led business innovation which is customer friendly, cost effective and flexible. Infosys is keen to leverage its logistics industry experience and assist CMA CGM with its business transformation journey.”
Rodolphe Saadé, CEO, CMA CGM, said, “Innovation and digitalization are at the heart of our strategy. Our ambition is to create a competitive advantage by offering our customers state-of-the-art technologies. The partnership with Infosys is key to attaining this objective. By setting up their Center for Innovation in Marseille, CMA CGM, as well as the region, will benefit from both their expertise and their proximity.”
CMA CGM, founded by Jacques R. Saadé, is a leading worldwide shipping group. Its 445 vessels call more than 370 ports in the world on all 5 continents. In 2016, they carried 15.6 million TEUs (twenty-foot equivalent units). Now headed by Rodolphe Saadé, CMA CGM enjoys a continuous growth and keeps innovating to offer its customers new maritime, terrestrial, and logistical solutions. With a presence in 160 countries and through its 600 agencies network, the Group employs 29,000 people worldwide, including 2,400 in its headquarters in Marseille.
Infosys is a global leader in technology services and consulting. We enable clients in 45 countries to create and execute strategies for their digital transformation. From engineering to application development, knowledge management and business process management, we help our clients find the right problems to solve, and to solve these effectively. Our team of 198,000+ innovators, across the globe, is differentiated by the imagination, knowledge and experience, across industries and technologies that we bring to every project we undertake.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise thrive in the digital age.
Certain statements in this press release concerning our future growth prospects are forward-looking statements regarding our future business expectations intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2017. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. In addition, please note that any forward-looking statements contained herein are based on assumptions that we believe to be reasonable as of the date of this press release. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company unless it is required by law.
For further information, please contact: PR_Global@infosys.com