Analog Devices Reduces Certain IT Costs By More Than 40% With Infosys' Predictability and Process-Rigor
Additional Benefits Include Better Alignment of IT to Business and Improved Customer Experience
FREMONT, CA, March 6, 2006: Analog Devices, Inc., a global leader in high-performance signal processing solutions, today announced that it has realized a more than 40% reduction in the cost of operating its IT systems and processes in conjunction with Infosys Technologies Ltd.
Analog Devices was looking for an IT partner who could provide cost efficiency while helping the company be flexible in meeting growing business requirements. Over the past two years, Infosys has worked on multiple application development and maintenance projects for Analog Devices, enabling the company to successfully align its IT initiatives to business requirements.
Infosys has provided a wide range of services to help Analog Devices, including the enhancement of internet/intranet applications, infrastructure management/support for their web-based applications and SAP support in their sales and marketing operations. Additionally, improved content management, a refined website and an advanced internal process management portal led to significant increase in internal and external customer satisfaction. While Analog Devices grew steadily during this period, the Infosys partnership helped its IT organization retain its lean profile while increasing support and alignment with the business.
"Our business requires us to be agile as a company in a fast-moving, innovation-driven industry. Therefore, as an IT organization, we must be continuously improving. Our relationship with Infosys helped us rise to this challenge," said Larry Loh, CIO of Analog Devices, "Infosys' ability to ramp up and down on resources on very short notices, the depth and breadth in the skill sets of their people and their predictable delivery capabilities sets them apart from other global players. Infosys' process-driven approach gives us confidence in their on-time and on-budget execution, while its proprietary methodologies and tools ensure continued cost containment through process streamlining, defect minimization and rework elimination. We are delighted with the results Infosys produced to improve our competitive advantage."
The Infosys-Analog Devices relationship dates back to 1994 when Infosys assisted Analog with their original SAP/R3 implementation. After a break, the relationship resumed in late 2002 and continues to expand into new areas of engagement.
"Infosys' primary task of assisting Analog Devices to be flexible and efficient in the midst of tremendous growth was possible mainly through our sharp focus on their customers and business goals, as well as our utilization of the global delivery model, which allows us to tap into IT talent pools from around the world to deliver the best services at a highly competitive price," said Prasad Thrikutam, Head of the High-Tech and Discrete Manufacturing business unit at Infosys Technologies. "Analog Devices' culture engendered a high level of trust and transparency, which led to a healthy growth in the relationship, which only improved our ability to help ADI achieve competitive advantage under increasingly demanding business conditions."