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Independent Research Firm Names Infosys Finacle a Leader in Customer-Centric Global Banking Solutions

Bangalore, India – Aug 7, 2014: Infosys Finacle has been named a leader by Forrester Research, Inc. for its Finacle™ universal banking solution in ‘The Forrester Wave™: Customer-Centric Global Banking Platforms, Q3 2014 report. The solution was recognized amongst nine top customer-centric global banking platforms, which were evaluated on a comprehensive set of 74 criteria focusing on functional breadth, agility and strategy.

According to the research report, “to assess the state of the banking platform market and to see how the vendors stack up against each other, Forrester evaluated the strengths and weaknesses of top customer-centric banking platform vendors and their products.”

Based on this assessment, Infosys Finacle was named a leader in the evaluation. Infosys Finacle achieved the highest scores in both the ‘current offerings’ and ‘market presence’ criteria.


  • Infosys Finacle emerged as the highest scorer in the evaluation of ‘current offerings’, with a score of 4.26 out of 5
  • With a score of 3.73, Infosys Finacle is also the top scorer for the ‘market presence’ criterion
  • Infosys Finacle received the maximum score possible in ‘customer reference accounts’


Dr. Vishal Sikka, Chief Executive Officer and Managing Director, Infosys
"We believe this recognition further reinforces Finacle’s position amongst the best banking platforms in the world. Today, banks around the world increasingly expect innovative platforms like Finacle to simplify operations and help deliver great experiences to their customers seamlessly across channels. We are excited to further invest in and grow Finacle to be the best banking platform in the world."

Referring to Infosys, Jost Hoppermann, Vice President and Principal Analyst, Forrester writes in the report,“Infosys with Finacle is one of the long-term leaders. Infosys Finacle offers comprehensive banking functionality supported by broad capabilities to support customer focused banking, particularly regarding customer oriented product configuration and cross channel capabilities.” He further added, “[Infosys] Finacle’s strategy does not show any visible gaps today; the change in Infosys executive leadership has the potential to increase Finacle’s relevance within Infosys beyond its current status. Its market presence is well established, and available information indicates that Finacle accelerates even in more difficult geographies.”

Haragopal M., Senior Vice President and Global Head of Infosys Finacle said,“Today, Finacle is partnering with banks across 84 countries to accelerate their transformation and growth opportunities. The Forrester recognition, we believe is a significant acknowledgement of our proven leadership in this space. We will continue to evolve the Finacle platform to deliver greater value to a wider cross-section of banks and financial institutions globally.”

Additional Resources

About Infosys

s is a global leader in consulting, technology and outsourcing solutions. We enable clients, in more than 30 countries, to stay a step ahead of emerging business trends and outperform the competition. We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence.

Visit www.infosys.com to see how Infosys (NYSE: INFY), with US$8.25 B in annual revenues and 160,000+ employees, is Building Tomorrow's Enterprise® today.

Safe Harbor

Certain statements in this release concerning our future growth prospects are forward-looking statements regarding our future business expectations intended to qualify for the 'safe harbor' under the Private Securities Litigation Reform Act of 1995, which involve a number of risks and uncertainties that could cause actual results to differ materially from those in such forward-looking statements. The risks and uncertainties relating to these statements include, but are not limited to, risks and uncertainties regarding fluctuations in earnings, fluctuations in foreign exchange rates, our ability to manage growth, intense competition in IT services including those factors which may affect our cost advantage, wage increases in India, our ability to attract and retain highly skilled professionals, time and cost overruns on fixed-price, fixed-time frame contracts, client concentration, restrictions on immigration, industry segment concentration, our ability to manage our international operations, reduced demand for technology in our key focus areas, disruptions in telecommunication networks or system failures, our ability to successfully complete and integrate potential acquisitions, liability for damages on our service contracts, the success of the companies in which Infosys has made strategic investments, withdrawal or expiration of governmental fiscal incentives, political instability and regional conflicts, legal restrictions on raising capital or acquiring companies outside India, and unauthorized use of our intellectual property and general economic conditions affecting our industry. Additional risks that could affect our future operating results are more fully described in our United States Securities and Exchange Commission filings including our Annual Report on Form 20-F for the fiscal year ended March 31, 2013 and on Form 6-K for the quarter ended June 30, 2014. These filings are available at www.sec.gov. Infosys may, from time to time, make additional written and oral forward-looking statements, including statements contained in the company's filings with the Securities and Exchange Commission and our reports to shareholders. In addition, please note that the date of this press release is mentioned at the beginning of the release, and any forward-looking statements contained herein are based on assumptions that we believe to be reasonable as of this date. The company does not undertake to update any forward-looking statements that may be made from time to time by or on behalf of the company unless it is required by law.

For further, information please contact:

Asia Pacific
Kiran Kumar Yellupula
Infosys, India
Phone: +91 9769541122
Paul de Lara
Infosys, UK
Phone: +44 2075162748
Tara Kozak-Lindsay
GolinHarris for Infosys, USA
Phone: +1 212 373 6020

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