Infosys Leverages Global Delivery Model for Transforming Business Through Technology
Hosts Annual Customer Forum for Sharing Best Practices
FREMONT, Calif., Feb. 28, 2002: President and CEO - designate Nandan Nilekani welcomed more than 200 executives to Infosys Technologies' (Nasdaq: INFY) annual customer event last week by sharing his perspectives on the current economic climate, the important issues facing business and technology executives, and the integral part that Infosys is playing to help companies transform their businesses through the use of technology.
"Infosys is at the leading edge of driving innovation in the services industry by providing a broad array of high - quality, highly reliable business consulting and IT services at lower cost. Our track - record of providing lasting value to clients is a testament to these benefits," said Nilekani during his welcome speech at the company's Milan event, held at the W Hotel in San Francisco. Milan, which translates to "meeting of the minds" in Sanskrit, is a gathering of Infosys executives, clients and prospects to share perspectives on how companies are leveraging technology to drive efficiencies in their businesses as well as to drive revenue and profitability growth.
For the last several years, consulting and IT services companies have been able to reap the benefits of a technology - fueled boom economy, but the slowing world economy and discontinuity underway in the services industry is making business executives strongly align their IT investments with business benefits. Several keynote and guest speakers, including executives from Nordstrom, GreenPoint, IKON and Northwestern Mutual addressed this theme of how companies in different industry sectors are achieving stronger alignment of business and IT.
"Survival in this economy is dependent upon recognizing and responding to the fact that customers demand more quality output, more ROI and guaranteed results from their service partners," explained Nilekani. "Infosys provides an integrated approach for business solutions by using our multi - tiered, round - the - clock global delivery model. And during Milan, we received valuable feedback from our customers indicating that our delivery model and bias towards results and 'getting it done' is indeed providing the value that clients are expecting from their service providers."
Broad themes garnered from a poll conducted during the event suggest that despite static IT budgets, tight control of spending and the fact that 81 percent of respondents believe that IT spending will not loosen up before 2003, companies are focused on continuing to invest for growth. According to those polled, the need to outsource is increasing - 93 percent described their 2002 outsourcing levels as the same or higher than last year. And as many as 94 percent consider offshoring as part of their outsourcing strategy. Moreover, going forward, 81 percent of the respondents said they were likely to move at least some work they have done with "Big 5" and similar firms to companies like Infosys.
In addition to the client presentations and discussions, keynote speakers during the event included Geoffrey Moore, managing director with The Chasm Group, a consulting practice that provides marketing and business strategy services to leading high - tech companies; Mohan Sawhney, a globally recognized expert in business - to - business e - commerce and e - business strategy; and Patricia Seybold, founder and CEO of the Patricia Seybold Group, a worldwide strategic e - business and technology consulting/research company.