Infosys BPO Wins 2010 Asian Shared Services Excellence Award For "Best New Outsourcing Services Delivery"
Asheesh Mehra, Head of APAC and Middle East, Infosys BPO also wins the award in the "Contribution to Industry Thought Leader" category
Bangalore, India - November 09, 2010: Infosys BPO, the business process outsourcing subsidiary of Infosys Technologies, today announced that it has received the 2010 Asian Shared Services Excellence Award for "Best New Outsourcing Services Delivery" along with its client P&G. The award recognizes the outsourcing relationship between the P&G Singapore Customer Service Centre and Infosys BPO for Order Management and Accounts Receivable. This is the 2nd award that Infosys BPO has won along with P&G, the first being at the North American Shared Services Excellence Awards earlier this year. A panel of independent industry experts, convened by the globally respected Shared Services & Outsourcing Network (SSON), assessed the P&G-Infosys engagement.
Infosys BPO's application stood out on parameters such as strategy, people and culture management, service, quality, maturity and future direction. The storyline gave a unique overview of the vision and strategic framework of the relationship along with the implementation plan, governance mechanism, people practices, etc.
"This is a great recognition of the professionalism, teamwork and collaboration between P&G and Infosys. This also emphasizes our top-priority: Operational Excellence. Together we are making significant contributions to the company's efforts to digitize and simplify and continue to transform the way business is done," said Patrick Arlequeeuw, VP Global Business Services, P&G.
In another category, Asheesh Mehra, Head of APAC and Middle East, Infosys BPO won the 2010 SSON Asia Award in the "Contribution to Industry Thought Leader" category. The award recognizes thought leaders in the outsourcing industry who have transformed or helped forward the profession through major deals or strategic breakthroughs. Asheesh's outstanding achievements, strong media coverage, active participation at events, forums and seminars, and outlook on outsourcing, BPO 3.0, etc. have been instrumental in securing this award.
Ritesh Idnani, COO, Infosys BPO, said, "As an organization, we have strived to be flexible, continuously focusing on operational excellence as well as transformational initiatives. We are delighted to have received these awards, which are a testimony to our focus on thought leadership and our sustained efforts to drive innovation for our clients."